Q: What was that song by that artist that played at this time?
The currently playing song is always displayed at the top of the right column under the Listen Now button. Click the Playlist button to go back in time and check what was playing earlier.
Q: I can't login to my Ocean Platinum Club account. What's my password?
If you're haveing problems accessing your account, read the FAQ and try some of the options provided.
Q: How do I enter the bonus code/artist of the day...etc
For complete instructions on how to enter your bonus code/artist of the day read the How to Play page.
Q: Item ______ sold out in the Ocean Boutique and I really, really wanted it.
Sorry, we have a limited number of items available for "purchase" in the Ocean Boutique. We're working to make it as fair as possible - rewarding the people who listen and participate the most.
Q: Listen Live(audio streaming)isn't working. I can't hear anything.
Sometimes our streaming provider encounters technical difficulties or internet service providers have glitches (The Internet isn't perfect!) If you are having issues with the streaming here are a few quick tips to help you out:
- Wait 10 minutes and try again
- If you're listening at work, check with your IT department to make sure there are no restrictions on your computer.
- Also ensure that you have the latest Flash Player software (for Windows or for Mac)
- For more tips on listening online and help trouble shoot possible reasons why,
you can always check out our Rogers Radio Player Help Page, which also can be accessed from the "Help" button located in the player window
