Q: What was that song by that artist that played at this time?
The currently playing song is always displayed at the top of the right column under the Listen Now button. Click the Playlist button to go back in time and check what was playing earlier.
Q: I can't login to my Ocean Platinum Club account. What's my password?
If you're haveing problems accessing your account, read the FAQ and try some of the options provided.
Q: How do I enter the bonus code/artist of the day...etc
For complete instructions on how to enter your bonus code/artist of the day read the How to Play page.
Q: Item ______ sold out in the Ocean Boutique and I really, really wanted it.
Sorry, we have a limited number of items available for "purchase" in the Ocean Boutique. We're working to make it as fair as possible - rewarding the people who listen and participate the most.
Q: Listen Live(audio streaming)isn't working. I can't hear anything.
Sometimes our streaming provider encounters technical difficulties or internet service providers have glitches(The Internet isn't perfect). Please try the following before reporting that our streaming is broken:
- Wait 10 minutes and try again
- Make sure you have the latest Windows Media Player software(for Windows or for Mac)
- If you're listening at work, check with your IT department to make sure there are no restrictions on your computer.
- Also ensure that you have the latest Flash Player software (for Windows or for Mac)
- If you are still experiencing problems connecting, contact us below.
- Contact us below(select "website" as the category)
